Privacy Policy

Last updated: April 10, 2025

Your privacy is of the utmost importance to us. This Privacy Policy explains how conscious.ai, Inc. and our subsidiaries and affiliates (together, "conscious.ai", "we", or "us") collect, use, and disclose information about you when you access or use our websites, mobile applications, and other online products and services (collectively, the “Services”), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. Please note that certain of our products and services may be subject to a separate privacy policy. You will know this if those services link to a different notice rather than this policy.

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.

Collection of Information

Information You Provide to Us

We may collect information when you register for an account, participate in interactive features (like submitting feedback or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise interact with us. The information you provide may include:

• Personal details: your name, email address, linked social media details, and street address.
• Payment details: payment information.
• Views and opinions: feedback, survey responses, and other information included within your interactions with us or otherwise provided via the Services. Some users also provide information about how they are feeling in connection with providing feedback or other messages to us, but we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was provided.
• Employment information: we may also collect employment information if you sign up through one of our special initiatives.
• Other Information You May Provide: password, language settings, goals, previous usage experience, and reflections you provide during check-ins.

Information We Collect When You Use the Services or Interact with Us

When you use the Services or interact with us, we collect the following information about you:

• Usage information: the sessions you use, videos you view, content you listen to, screens or features you access, and other similar types of usage information.
• Transactional information: information about a purchase, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.
• Log information: the web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
• Device information: information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.
• Communications: we may record our communications including chat messages, phone, or video calls, such as when you utilize our chat-bot or provide us with feedback or market research.

Information We Infer or Generate When You Use the Services

When you use the Services, we infer or generate the following information about you:

• User ID: a user ID that we will associate with your account.
• Derived information: information about you based on other information we have collected. For example, we may use your IP address to derive the approximate location of your device, or make educated guesses about your gender or age.

Information We Collect from Other Sources

We may also obtain information about you from other sources, including:

• Transaction information: details from third parties you use to install our app or purchase a subscription.
• Calendar information: details from third-party calendar services that you choose to integrate with our services.
• Social media data: if you create or log into your conscious.ai account through a social media service account, we will have access to information from that account, such as your name and other account information, in accordance with your data sharing settings on that social media service.
• Third-party health app data: with your permission, we may also receive data from your mobile device’s health app (like Apple HealthKit or Google Health Connect), including hours of sleep and sleep goals. However, we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was originally provided.
• Cookie data: we may collect information via cookies and web beacons.
• Information you make public: finally, we may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.

Use of Information

We use the information we collect as follows:

• Provide and maintain the Services, including debugging to identify and repair errors.
• Improve the Services, including by developing new products and services.
• Process transactions and fulfill orders.
• Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages.
• Communicate with you about products, services, and events offered by conscious.ai and others, request feedback, and send news, gifts, or other information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with the Services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of conscious.ai and others.
• Comply with the law, such as by processing transactional records for tax filings and other compliance activities.
• Create anonymous or aggregated data that no longer can be reasonably used to identify you.
• Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior.
• Facilitate contests, sweepstakes, and promotions.

Disclosures of Information

We may disclose information about you as follows:

• With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers.
• To accountants, auditors, lawyers, and other outside professional advisors to conscious.ai, subject to appropriate contractual obligations of confidentiality.
• If we believe disclosure is in accordance with, or required by, applicable law or legal process.
• In connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
• Between and among conscious.ai and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
• With your consent or at your direction.

Data Transfer

conscious.ai is based in Singapore and has operations there and in other countries. We process information in countries which may not provide equivalent levels of data protection as your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data.

Privacy Rights

You may update certain account information by logging into your account, contacting us through our Help Center, or emailing us at support@conscious.ai.

You have the right to request to:

• Know more about the information we have about you.
• Access information we have about you (including in a portable format).
• Correct information we have about you.
• Opt out of targeted advertising.
• Delete the information we have about you.

Contact Us

If you have any questions about this Privacy Policy, please contact conscious.ai by email at support@conscious.ai.